ABOUT OUR COMPANY

Support Direct (India) Private Limited was established by Mr. Tony Fernandez in the year 2001 in India. With a rich experience of 20 years in the field of back office support services and sales & marketing, SDI is a valued and a trustworthy Business Process Outsourcing (BPO) company for its clients, which provides multi-domain expertise with customized 360° business solutions.

Support Direct India dedicatedly works towards minimising the gap between businesses and their markets through end-to-end processing. In short, we help organizations become smart enterprises.

The company believes in giving back and contributing to the society and its development, progress and welfare. And, to support this mind-set SDI has supported equal work and wage policy, based on relevant academic background and work experience irrespective of gender, since inception.

It is our endless effort to make an impression, and by executing fundraising and donor acquisition programs for well-known non-profit organisations, SDI has made a difference to 48,15,370 lives in the past 20 years. We are constantly making efforts to transform as many lives as we can through our philanthropic efforts and social conscience.

Alongside our humanitarian efforts, we have also been able to provide financial independence, life security, quality entertainment, lifestyle experience and high speed data experience to 17,22,480 individuals since our inception.

OUR CORE STRENGTHS

OUR TECHNOLOGY

We are a top-notch technology-driven company offering wide-ranging business support with experience in front-office and back-office management, for businesses of all sizes and domains. As a reputable market leader, we aim at empowering businesses through optimized processes and by embracing emerging technologies.

OUR PEOPLE

Our team of highly skilled professionals work in unity with your company, to deliver wide-ranging marketing & consulting services, and business process support; all under one roof

OUR Reach

Support Direct (India) Pvt. Ltd is one of the leading and most successful field marketing organisations in India today. We help our clients strengthen their reach across the country with

 

  • More than 3,000 field representatives in 33 cities
  • PAN-India presence
  • Reach right from tier 1, 2, & 3 cities to the extreme interiors of India
  • Partnership with independent marketing agencies located in various cities
  • An ever-expanding network of expert marketing professionals

We push a wide range of products and services on behalf of our clients and take pride in the fact that we acquire 110,000 customers/donors per month. The numerical representation of our reach is explained below:

 

Ahmedabad- GJ Aurangabad-MH Bangalore-KA Baroda-GJ Bhopal-MP Bhubaneswar-OR Chandigarh Chennai-TN Cochin-KR Coimbatore-TN Delhi Goa Hubli-KA Hyderabad-TS Indore-MP Jaipur-RJ Kolkata-WB Lucknow-UP Madurai-TN Mangalore-KA Mohali-PB Mumbai-MH Mysore-KA Nagpur-MH Nashik-MH Pune-MH Surat-GJ Trichy-TN Vijayawada-AP Vizag-AP Warangal-AP

our clients

Our clients are our biggest strength; after all it’s their business which is our business. With over two decades of noteworthy experience, we have been instrumental in building brand success stories and enhancing the market reach for brands from various market segments including, financial services, DTH, healthcare, telecommunications, and non-profit organizations, to name a few.

OUR Services Listing

BACK OFFICE SUPPORT

• Customer acquisition application form processing
• Document scanning & verification
• Compliance check

DATA MANAGEMENT SERVICES

• Expert analysis
• Live reporting
• Data security
• Tailor-made reports

BRANDING AND ADVERTISING

• 360° Business branding services
• innovative digital technology

BUSINESS CONSULTANCY SERVICES

• Infrastructure set-up
• Market penetration
• Strategic market planning

CONTACT CENTER

• Grievance management
• Pre and post-sales support
• Order processing services



TRAINING AND DEVELOPMENT

• Corporate training
• Skill enhancement training
• Soft-skills training
• Leadership training
• Motivational and behavioral training

OTHER SERVICES

• Mystery shopping:
• Bookkeeping & accounting services
• Commercial photography services


SALES & MARKETING

• Field marketing services
• Face-to-face sales
• Telesales
• Event-based sales
• Sectors

Let the Numbers Speak

Happy Clients
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Our Reach - Cities
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Customer Base - In Millions
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Our Office

Email id

info@supportdirectindia.com

CONTACT NO

+91 22- 68569900

Address

3rd Floor, B Wing, Interface 16, Mindspace, Malad West, Mumbai 400064 Maharashtra

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