ABOUT OUR COMPANY
Support Direct (India) Private Limited was established by Mr. Tony Fernandez in the year 2001 in India. With a rich experience of 22 years in the field of back office support services and sales & marketing, SDI is a valued and a trustworthy Business Process Outsourcing (BPO) company for its clients, which provides multi-domain expertise with customized 360° business solutions.
Support Direct India dedicatedly works towards minimising the gap between businesses and their markets through end-to-end processing. In short, we help organizations become smart enterprises.
The company believes in giving back and contributing to the society and its development, progress and welfare. And, to support this mind-set SDI has supported equal work and wage policy, based on relevant academic background and work experience irrespective of gender, since inception.
It is our endless effort to make an impression, and by executing fundraising and donor acquisition programs for well-known non-profit organisations, SDI has made a difference to 48,15,370 lives in the past 22 years. We are constantly making efforts to transform as many lives as we can through our philanthropic efforts and social conscience.
Alongside our humanitarian efforts, we have also been able to provide financial independence, life security, quality entertainment, lifestyle experience and high speed data experience to 17,22,480 individuals since our inception.
OUR CORE STRENGTHS
OUR TECHNOLOGY
We are a top-notch technology-driven company offering wide-ranging business support with experience in front-office and back-office management, for businesses of all sizes and domains. As a reputable market leader, we aim at empowering businesses through optimized processes and by embracing emerging technologies.
OUR PEOPLE
Our team of highly skilled professionals work in unity with your company, to deliver wide-ranging marketing & consulting services, and business process support; all under one roof
OUR Reach
Support Direct (India) Pvt. Ltd is one of the leading and most successful field marketing organisations in India today. We help our clients strengthen their reach across the country with
- More than 2500 field representatives in 33 cities
- PAN-India presence
- Reach right from tier 1, 2, & 3 cities to the extreme interiors of India
- Partnership with independent marketing agencies located in various cities
- An ever-expanding network of expert marketing professionals
The numerical representation of our reach is explained below:
our clients
Our clients are our biggest strength; after all it’s their business which is our business. With over two decades of noteworthy experience, we have been instrumental in building brand success stories and enhancing the market reach for brands from various market segments including, financial services, DTH, healthcare, telecommunications, and non-profit organizations, to name a few.
OUR Services Listing
BACK OFFICE SUPPORT
• Customer acquisition application form processing
• Document scanning & verification
• Compliance check
DATA MANAGEMENT SERVICES
• Expert analysis
• Live reporting
• Data security
• Tailor-made reports
BRANDING AND ADVERTISING
• 360° Business branding services
• innovative digital technology
BUSINESS CONSULTANCY SERVICES
• Infrastructure set-up
• Market penetration
• Strategic market planning
CONTACT CENTER
• Grievance management
• Pre and post-sales support
• Order processing services
TRAINING AND DEVELOPMENT
• Corporate training
• Skill enhancement training
• Soft-skills training
• Leadership training
• Motivational and behavioral training
OTHER SERVICES
• Mystery shopping:
• Bookkeeping & accounting services
• Commercial photography services
SALES & MARKETING
• Field marketing services
• Face-to-face sales
• Telesales
• Event-based sales
• Sectors
Let the Numbers Speak
Happy Clients
Our Reach - Cities
Donor Base- In Millions
Our Office
Email id
info@supportdirectindia.com
CONTACT NO
+91 22- 68569900
Address
3rd Floor, B Wing, Interface 16, Mindspace, Malad West, Mumbai 400064 Maharashtra